~/portfolio/darren-ho — zsh
darrenhjle@portfolio:~$ ./introduce.sh

Darren Ho.
Software Developer

Developer · Designer · Innovator · Open to full-time SWE roles

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skills & technologies

Python Java JavaScript C++ HTML / CSS SQL React Django Flask Node.js TensorFlow OpenCV scikit-learn Machine Learning AWS Google Cloud Docker Kubernetes Rust Salesforce CLI Apex

work experience

Sep 2025
Apr 2026
IT Consultant
Panasonic
  • 8-month internship role.
  • Managed and optimized customer service chatbot operations across 8 regional deployments on the Salesforce platform, ensuring consistent performance and service quality.
  • Led cross-functional projects with diverse stakeholders, coordinating requirements and deliverables across multiple concurrent workstreams.
  • Analyzed business requirements and implemented role-based access control frameworks, including user permissions, profiles, and sharing settings.
Sep 2020
Feb 2021
Web Designer
SportSG
  • Designed and developed dynamic webpages.
  • Conceptualized and executed high-fidelity UI designs and interactive prototypes for SportSG digital touchpoints, ensuring a seamless user journey for thousands of monthly active users.

academic journey

Aug 2023
Apr 2026
Bachelor with Honours in Computing Science
Singapore Institute of Technology & University of Glasgow (Joint Degree)
GPA: 4.09 / 5.0 — Relevant coursework: Computer Networks, Cybersecurity, Data Structures & Algorithms, Database Systems, Cloud & Distributed Computing, Embedded Systems.
Apr 2018
Apr 2021
Diploma in Multimedia and Infocom Technology
Nanyang Polytechnic
GPA: 3.54 / 4.0 — Director's List (2018). Relevant coursework: Web Design & Development, Cybersecurity Essentials, Software Security & Testing, Mobile App Development.

featured projects

01

Agentic AI Chatbot

Full Stack SaaS — Apr 2026

AI Customer facing chatbot for Panasonic's Store page. Includes agentic capabilities to, reccomend and add products to cart for user, uztilize RAG to ground responses for troubleshooting and warranty/policies inquires. Automates creation of case on Salesforce as well. Works in multiple languages.

Salesforce Agentforce Salesforce CLI Apex Anthropic API
02

Purchase Order Automation

AWS Hackathon — Dec 2024

Partnered with Panasonic business teams to design and develop an LLM-based text extraction solution, automating the end-to-end Purchase Order to Sales Order process and significantly reducing manual processing effort.

Python LLM AWS GenAI
03

Object-Detection Alert CCTV

Panasonic Collaboration — Oct 2024

Developed a CCTV system with advanced real-time object detection, implementing safe distancing enforcement by calculating distances between individuals and triggering alerts when thresholds were exceeded.

Python OpenCV ML Computer Vision
04

Face Recognition MRT Gantry

Academic Project — Oct 2024

Simulated face recognition MRT gantry achieving a 56.7% efficiency improvement over existing card gantries. Built on a microservices architecture with Docker containerization and Kubernetes orchestration.

Python OpenCV Docker Kubernetes
05

Brain MRI Classification

Academic Project — Mar 2024

Trained and benchmarked multiple different models to classify MRI brain tumor scans. Developed an ensemble model consisting of four weaker models to improve performance. Achieved a total of 97% accuracy.

Python TensorFlow Deep Learning
06

3D Point Cloud Hologram

Utilized MiDAS depth estimation for 3D point cloud reconstruction combined with OpenCV and MediaPipe eye-tracking to move the 3D reconstruction based on the user's head movement, achieving a holographic effect.

Python OpenCV MediaPipe MiDAS
07

Rust Blockchain

A fully functional blockchain built from scratch in Rust featuring SHA-256 hashing, proof-of-work mining, Ed25519 digital signatures, and a persistent mempool.

Rust Blockchain Cryptography

awards & certificates

AI Literacy Certification

AI Literacy Certification

AI Singapore

2024

Director List

Director's List

Nanyang Polytechnic

2018

Merit Award

Merit Award

Nanyang Polytechnic

2020

Academic Certification

Academic Certification

Nanyang Polytechnic

2020

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